Explore Legal rules for Indonesian wallets
Our Legal notice sets the conditions for account access, identity details, wallet activity and requests sent to our support route. Eligibility depends on local law, and where local law permits, you remain responsible for providing accurate account information and following the conditions shown before access. Payment
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references may include DANA, OVO, GoPay, QRIS, bank transfer or virtual account, so keep your receipt and transaction reference when asking us to check a record. Phone verification can be required before account access, and a mismatch between your submitted details and a payment record may
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delay a policy check. The notice also explains how we may update terms, restrict access when a legal requirement applies, and handle requests about your stored account details. Read the full wording before opening an account, then contact us through the account help path if a
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clause needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.